Asoka PlugLink Guia do Utilizador descarregar pdf (Página 3)

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Contact Information

For more information about the PlugLink HD AV Adapter or any of Asoka’s

other leading-edge solutions, please contact us using any of the following

methods:

z Voice calls: We welcome your calls Monday through Friday, from 9:00 am

to 5:00 pm Pacific Time at (408) 550-8167. Voice mail is available during non-

business hours.

z Email: If you prefer, you can send information requests to our e-mail address:

z Fax calls: You can also send your requests for information to our 24-hour fax

number: (408) 884-2390.

z Web site: Our Web site contains valuable information about our products,

solutions, and services. We encourage you to visit us at

http://www.asokatech.com.

Getting Help

Asoka USA backs its products with unparalleled customer service and technical

support for our valued customers.

Customer Service

Customer service, the customer-satisfaction arm of Asoka USA, is available Monday

through Friday, from 9:00 am to 5:00 pm Pacific Time, by calling (408) 550-8167 or

emailing

Technical Support

Technical support is available Monday through Friday, from 6:00 am to 6:00 pm

Pacific

Time, by calling (408) 550-8173 or through email at

Please provide the following information about the problem:

z Product name, model number, part number (if applicable) and serial number

z System configuration, including a description of the devices connected to your

PL9661

z The circumstances surrounding the error or failure

z A detailed description of the problem and what has been done to try to solve it

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